Episodes

This week on Hospitality Meets, Phil sits down with Dulcie Swanston, bestselling author, executive coach, leadership trainer, neuroscience and psychology “magpie,” and one of the clearest thinkers you’ll ever meet in hospital...

This week on Hospitality Meets, Phil sits down with Matt McCabe , Founder of Subu Connect - a platform created to bridge the gap between food and beverage suppliers and global buyers across airlines, foodservice and hospitali...

This week, Phil sits down with Chetan Bhanot , Group General Manager of The Mandeville Hotel in Marylebone and Pendley Manor in Hertfordshire - two stunning properties he leads with equal parts humility, humour and impressive...

To watch this episode, head to https://youtu.be/tMghGC2VZMo This week, we’re in one of the stunning bedrooms at Corinthia London , talking to a man whose story genuinely feels like a film. Simon Casson , now CEO of Corinthia ...

Every now and then, an episode arrives that contains everything we love about hospitality: chaos, heart, humour, problem solving… and at least two stories involving naked guests. This week Phil chats with James McComas FIH , ...

If you’ve ever wondered what happens when you mix hustle, humility, a bit of chaos, and a moment of pure stage-fright… this episode has you covered. This week, I sat down with Tom James , Managing Director of Bill’s Restauran...

This week, we’re talking about something every hospitality person knows all too well: pain . Back pain. Neck pain. Shoulder pain. “I’ve been on my feet for 14 hours” pain. But what if… most of it isn’t actually coming from y...

This week, I sat down with Jacu Strauss , Architect, Designer and Creative Director of Lore Group - the team behind iconic hotels like Sea Containers London , Pulitzer Amsterdam , Riggs Washington DC , Lyle , and 100 Shoredit...

This week, I sat down with Dan Barnes , Managing Director of Flourish Hospitality , a learning and development consultancy built on one simple idea: that every moment in hospitality is a chance to help someone grow. Dan’s sto...

This week, I sat down in The Den at The Other House, South Kensington , with the wonderful Jo Morgan, owner of Meliora Consultancy Services , coach, advisor to Tech on Toast and all round powerhouse of positivity. Jo’s journe...

This week, I sat down in person (yes, we went old school) with the brilliant Jakob Gowin , General Manager of the Meliá White House in London - and what a conversation this turned out to be. From washing dishes at 13 to runni...

This week on Hospitality Meets, I had the absolute pleasure of sitting down with the brilliant Edward Gallier (Edd) , Head of Learning & Development at Leonardo Hotels UK & Ireland and freshly minted Catey Award winner 2025 E...

Episode Summary This week on Hospitality Meets , I’m joined by the brilliant Philip Steiner , Chief Operating Officer at Cycas Hospitality a man who’s spent his whole career planning for spontaneity (yes, it’s a thing). From ...

This week on Hospitality Meets, I sit down with the brilliant Phil Shelley — Senior Operational Manager at NHS England and Chair of the NHS Food Review. Phil is an exceptional hospitality leader and human being and was crown...

Episode Summary In this very special episode of Hospitality Meets , I sit down with the incredible Maya Gilbert, hospitality lifer, dog lover, and now… coastal legend! Maya recently completed a jaw dropping walk around the en...

Episode Summary: In this heartwarming and hilariously honest episode of Hospitality Meets , I sit down with the brilliant Abigail Tan , CEO of St Giles Hotels — a woman who’s equal parts rock star, rebel, and real-deal leader...

Episode Summary In this inspiring episode of Hospitality Meets , I sit down with Billy Skelli-Cohen , CEO of Beaumier Hotels , a boutique group with 11 stunning properties across France, Switzerland, and Ibiza. Billy’s story ...

Episode Summary In this sparkling episode of Hospitality Meets , I sit down with the unstoppable Michelle Moreno , founder of QAB Leadership (Is that really it's name Michelle?) From accidentally elbowing Leonardo DiCaprio to...

Episode Summary In this laugh out loud episode of Hospitality Meets , I sit down with the brilliant Rob Flinter , Area General Manager for London and Westmont Hospitality Group . Rob’s career has taken him from the frontline ...

We're back! And we're back for at least another year thanks to the legends at Rotacloud!!! And what a way to welcome us back with none other than the beyond epic, deep thinking and hilarious Gina Knight , Head of People at Fl...

Guests : Emma Sharma, Meghan Ellis Smith, Fernando Odio, Chelsy Rafael, Isabelle White – aka Team Zenith Host : Phil Street What’s Inside: The Edge Hotel School students who beat the Swiss at their own game From cruise ship d...

Episode Summary: In this lively and insightful episode of Hospitality Meets , I sit down with the incredible Bernadette Gilligan , General Manager of Conrad London St. James . From humble beginnings in hospitality to leading ...

In this lively and laugh-filled episode of Hospitality Meets , I sat down with John Herity , Club Operations Manager at The Caledonian Club in London. From his accidental start in hospitality to tales of Burns Night feasts an...

Whilst out and about on my travels, I was introduced to today's guest by previous guest, powerhouse Rachel Thomson (Episode 176). So it was great to sit down with Tim Hobern , the founder of Dovetail Bars , to talk about his ...