Episodes

This week, I sat down with the brilliant Basel Jabri, and this one’s got everything. Global upbringing, accidental career pivots, iconic hotel brands, and a journey that goes from literally steering boats in Dubai… to leading...

This week, I sat down with the brilliant Newton Fernandes - and this is one of those conversations that reminds you just how non-linear careers in hospitality can be. From starting out as a journalist, to working in airline r...

This week, I sat down with the brilliant Dawn Lister - and honestly, I can’t believe it’s taken me this long to get someone from the world of sales on the show. And what an introduction to it this was. From wanting to be an a...

This week, I sat down with the brilliant Paul Hunter, and after nearly a year of trying to make it happen, we finally got the conversation in the can. And it was worth the wait. From early days in hospitality (and admittedly ...

This week I sat down with the brilliant Gemma Glasson, Managing Director of Wahaca and one of those leaders whose journey reminds you that careers rarely move in straight lines… and thank God for that. From starting out in th...

What do you get when an introvert ends up running one of the most iconic hospitality resorts in the country? A very good reminder that the loudest person in the room isn’t always the best leader This week, after what feels li...

Show your support for Hospitality Sector Letter to the Chancellor What happens when two people who love a bit of unstructured behaviour get together for a structured conversation? The answer? Lots of unstructured conversation...

This week I sat down with the brilliant Ella de Beer co-founder of Electric Mayonnaise and one of those hospitality people whose career reminds you just how brilliantly unpredictable this industry can be. From waitressing at ...

Still Building Born in a hotel, thrown out of university Built the UK’s biggest hospitality recruitment business, Lost control of it, Lost his driving licence, Broke his back. You'd think this was a lesson in how not to do it...

From Baptism of Fire to Michelin Leadership This week on Hospitality Meets , Phil sits down with Douglas Balish - Executive Chef and Director at Grove of Narberth , Hotel Chef of the Year, and a man shaped by some of the toug...

Building a Regenerative Farm Stay This week on Hospitality Meets , Phil sits down with Caitlin Owens , Managing Director and co-owner of Fowlescombe Farm , a luxury farm stay in Devon built on regenerative farming principles....

Why Understanding Drives Performance This week on Hospitality Meets , Phil is joined by Will Fraser, co-founder of Pineapple , founder of 100 & First , and former professional rugby player. What begins as a conversation about...

Prepare. To. Be. Happy. Returning to Hospitality Meets, Klaudia Mitura - work psychologist, L&D leader at the Science Museum Group , host of The Happiness Challenge podcast, author of The Alphabet of Happiness , and an actual...

This week on Hospitality Meets, Phil sits down with Dulcie Swanston, bestselling author, executive coach, leadership trainer, neuroscience and psychology “magpie,” and one of the clearest thinkers you’ll ever meet in hospital...

This week on Hospitality Meets, Phil sits down with Matt McCabe , Founder of Subu Connect - a platform created to bridge the gap between food and beverage suppliers and global buyers across airlines, foodservice and hospitali...

This week, Phil sits down with Chetan Bhanot , Group General Manager of The Mandeville Hotel in Marylebone and Pendley Manor in Hertfordshire - two stunning properties he leads with equal parts humility, humour and impressive...

To watch this episode, head to https://youtu.be/tMghGC2VZMo This week, we’re in one of the stunning bedrooms at Corinthia London , talking to a man whose story genuinely feels like a film. Simon Casson , now CEO of Corinthia ...

Every now and then, an episode arrives that contains everything we love about hospitality: chaos, heart, humour, problem solving… and at least two stories involving naked guests. This week Phil chats with James McComas FIH , ...

If you’ve ever wondered what happens when you mix hustle, humility, a bit of chaos, and a moment of pure stage-fright… this episode has you covered. This week, I sat down with Tom James , Managing Director of Bill’s Restauran...

This week, we’re talking about something every hospitality person knows all too well: pain . Back pain. Neck pain. Shoulder pain. “I’ve been on my feet for 14 hours” pain. But what if… most of it isn’t actually coming from y...

This week, I sat down with Jacu Strauss , Architect, Designer and Creative Director of Lore Group - the team behind iconic hotels like Sea Containers London , Pulitzer Amsterdam , Riggs Washington DC , Lyle , and 100 Shoredit...

This week, I sat down with Dan Barnes , Managing Director of Flourish Hospitality , a learning and development consultancy built on one simple idea: that every moment in hospitality is a chance to help someone grow. Dan’s sto...

This week, I sat down in The Den at The Other House, South Kensington , with the wonderful Jo Morgan, owner of Meliora Consultancy Services , coach, advisor to Tech on Toast and all round powerhouse of positivity. Jo’s journe...

This week, I sat down in person (yes, we went old school) with the brilliant Jakob Gowin , General Manager of the Meliá White House in London - and what a conversation this turned out to be. From washing dishes at 13 to runni...