Education Episodes

🎙️ About This Episode: Get ready to dive into an episode brimming with laughter, heartfelt stories, and eye-opening revelations! I sat down for a candid chat with Professor Peter Jones MBE , a hospitality industry guru with a heart of gold and a knack for comedic storytelling. 📰 Here’s What You’ll Discover: The Art of Inclusion : Peter shares how inviting employees to explain tasks to new team members—especially those with disabilities—not only boosts team performance but also turns mundane task...

Hospitality Meets - Episode 200 Welcome to the 200th episode of "Hospitality Meets"! In this landmark celebration, we delve into some of the best bits from the last 100 episodes including the extravagant tales, pivotal moments, missteps and inspiring journeys shared by our incredible guests. Each story is a testament to the laughter, dedication, creativity, and resilience inherent in the world of hospitality. What you can expect in this episode (Bed in, it's epic!):- Eddy Tannous haircut disaste...

For this week's chat, I tootled off to the Edge hotel School at the University of Essex to meet comedy genius (And Deputy Head) Adrian Martin. Adrian brings a wealth of experience from both the hospitality industry and academia, making for a fascinating conversation. And Adrian is engaging from the get go as we delve into his unexpected journey into hospitality, which began with a nudge from his grandmother and led him to a successful career in hotel management before transitioning to academia. ...

Up until around 2 years ago, I can't say that I'd even heard of the company that today's guest comes from, but when I learned what they do and how well they are doing it, I just had to get him on. I welcomed Max Lawrence , Director of Hospitality Assured to the show and we get through a lot, including:- What is Hospitality Assured? Knowing what you want to do The privilege of giving service Learning the ropes with Holiday Inn Accounting Fascinating challenges Moving to Independent business Foren...

I can't quite believe it took me as long as it did to reach out to todays guest, CEO of AES and The Residence Apartments , none other than Stephen Lowy. Being a 3rd generation Hospitalitarian might lead you into believing that Stephen's route was always mapped out for him but how wrong you would be. There are wonderful lessons all the way through this chat and we get across:- Struggling at school Finding hospitality Finding out about Dyslexia Salford University Black Eyes Travelling Anthony Bou...

Prepare to be educated! A bold statement for sure but if you have even a remote interest in food, there's something for you in here. I welcomed seasoned (A little food pun for you, you're welcome) educator Jose Souto, Senior Chef Lecturer in Culinary Arts at Westminster Kingsway College. And by god is he passionate about his craft. That comes through effortlessly all the way through and I'm pretty sure that he and I could have spoken well into the night about food. We didn't, but we did get thr...

If you name some of London's most famous stadiums and venues, chances are today's guest is involved in the catering operation. I got some time with Mark Reynolds, Regional Executive Chef - London for Levy UK and National Vice Chairman of the Craft Guild of Chefs . It's an epic career which has taken him all over the world, having worked on a number of film sets on his way as well. We chat about:- Starting in the family pub The army Youngest Sous Chef in Hilton Being a Chef on Film sets Moving t...

We've got another epic journey for you this week as I got some time with CEO of Umbrella Training and Employment Solutions (and almighty Apprenticeships champion) Adele Oxberry. And what a story she has, getting involved in hospitality from an early age right through to now, heading up one of the sectors most prominent training and apprenticeship providers. Adele is super chatty and so we get through loads including:- Starting young The lessons of housekeeping Moving to reception Developing lead...

This week, I bring you none other than Hotelier of the year 2022 , Adrian Ellis . When he's not leading the wonderful The Lowry Hotel ( https://www.thelowryhotel.com /) in Manchester, he's elevating the industry and all around him at every opportunity. As always, we get through loads including:- - Manchester - Traveling early - Taking a year out - Approaching owners out of nowhere - GM by 26 - Living and learning the experience - Rounding off your experience - Working nights - Takeovers - Movin...

I can't believe it's taken this long for me to chat to today's guest, especially as she played her part in why this humble little podcast exists in the first place. So I finally got some time with Monica Or, Founder of Star Quality Hospitality ( https://starqualityhospitality.co.uk ) and author of 3 wonderful books. We get through a lot including:- Springboard pantomime Podcast influencer Education Cruise ships Life at sea A move into recruitment Practical v Academia Qualifications London Hilton...

Throughout my time of running this humble little show, I've been introduced to people from all over the industry in various capacities. It's one of things I love the most. Today's guest is inspiring hearts and minds on choosing a career in hospitality but is not just leaving it there, he's then facilitating connections to help get them the best start possible. I got some time with John Holden, Food & Beverage Lecturer at Tameside College and Founder of Bridging the Skills Gap ( https://www.btsg...

Well, what a lovely treat we have in store for you today. We got some time with the awesome humans at the sharp end of the Institute of Hospitality (https://www.instituteofhospitality.org), Kellie Rixon, Chair and Robert Richardson , the new CEO. We chat about: The Tom cruise of the Hospitality Industry Richard Robertson World exclusives The impact of the weather How Robert’s appointment came about Serendipity Recording conversations with yourself The support Signatures Roberts email strategy W...

In the first of our two chats with the Institute of Hospitality (https://www.instituteofhospitality.org), we got some time with outgoing CEO Peter Ducker . No doubt Peter has forged an enviable career and we were honoured to have a chat with him ahead of his end of June departure from the Institute. As always, we got through a lot including:- Getting an early start Defying careers advisors Heading off to London Taking the road less travelled Having a mentor Moving into sales and marketing Start...

What do you get when you cross intellect with humour? The answer is ..... Todays guest Dr. Ioannis Pantelidis, Director of Doctoral Studies at Brighton University and all round Hospitality Warrior. Ioannis talks us through his wonderful, story driven journey with such humour at every turn, it was an absolute pleasure to chat with him and once again demonstrates all the many different avenues available in hospitality as a career. We cover Hospitality Warriors, Hospitalers, the family business, M...

Happy New Year! And what better way to start the year than by chatting to someone from the world of learning and development. Not only that but we went straight to the top and got some time with Beth Aarons , Global Director at the world class Dorchester Collection Academy ( www.dorchestercollection.com/en/academy ). Beth has forged an incredible career so far working in and out of industry with some phenomenal brands. We chat about early Tiers, Dorchester Collection, How the Academy was born,...

In the 2nd of our delves into the world of training & development, we chat to Simon Lewis, Operations Manager at HIT Training ( www.hittraining.co.uk ). We talk about Training, the future, getting out, The media, Hospitality options, transformer pyjamas, special biscuit tins, crashing tractors, evolution, golf, 19 crimes wine, networking, masks and so much more as well as Simon's wonderful and hilarious journey. Simon talks with such energy, it's clear he's doing what he's supposed to be doing. ...

In the first of 2 episodes today, we delve into the world of training & development with Mike Worley , Operations Director at HIT Training (www.hittraining.co.uk) Mike has spent a fair few years in Training and Development and it's clear through our conversation that he's as passionate and energised as he's ever been. As always, we get through lots including The Kitchen, Restaurant, being gifted some tips, training, being given a chance, making your own luck, communication, life skills, educatin...

When we started the podcast, we wanted to tell the stories and journeys of the people of hospitality but we also wanted to shout from the rooftops about anything incredible that people are doing. Mary Jane Flanagan (MJ), founder of MJ Inspire (www.mjinspire.com) fits into both categories effortlessly as not only does she have a really interesting journey, she's doing an incredible body of work to support job seekers at a time when they need it the most. Bravo MJ!!! There's a lot crammed into our...