I'm not going to lie, I'm a sucker for a luxury hotel.
So imagine my delight when I asked Group Operations Director of Iconic Luxury Hotels, Francisco Macedo on the show to chat through his journey.
We get through loads including:-
And so much more.
There are wonderful lessons and ideas all the way through our chat and Francisco talks with passion and humour throughout.
Enjoy!
If you are new to the show, here are some great episodes for you to get stuck into. Or, check out episodes by category in the navigation bar above ☝☝☝