Operators Episodes

Episode Summary: In this lively and insightful episode of Hospitality Meets , I sit down with the incredible Bernadette Gilligan , General Manager of Conrad London St. James . From humble beginnings in hospitality to leading ...

In this lively and laugh-filled episode of Hospitality Meets , I sat down with John Herity , Club Operations Manager at The Caledonian Club in London. From his accidental start in hospitality to tales of Burns Night feasts an...

Whilst out and about on my travels, I was introduced to today's guest by previous guest, powerhouse Rachel Thomson (Episode 176). So it was great to sit down with Tim Hobern , the founder of Dovetail Bars , to talk about his ...

This weeks episode of Hospitality Meets is a rollercoaster of inspiration, resilience, and comedy, featuring the incredible journey of Rizwan Khan , General Manager at Junsei. From his accidental dive into hospitality to beco...

Hold onto your wine glasses, folks; this episode is a roller coaster of laughs, heart warming tales, and high-flying business ventures! I welcomed back Andrew Fishwick , CEO of Hestia and an irrepressible entrepreneur with a ...

Welcome to an hilarious and insightful episode of Hospitality Meets ! In this episode I got to sit down with Linden Beattie , the lively General Manager of Downhall Hotel, Spa, and Estate and AA Hotel of the Year 2024 🌟🌟🌟 Get...

Summary: This week, Phil sits down with master baker and founder of Bread Ahead ( https://www.breadahead.com ), Matthew Jones for an episode packed with laughter and life lessons. From cheeky kitchen pranks to the transformat...

Hospitality Meets - Episode 200 Welcome to the 200th episode of "Hospitality Meets"! In this landmark celebration, we delve into some of the best bits from the last 100 episodes including the extravagant tales, pivotal moment...

In this lively and insightful episode of "Hospitality Meets," I welcomed the ever-engaging Conor O'Leary , the Managing Director at the iconic Gleneagles Hotel. Buckle up for a mix of humour, wild anecdotes, and invaluable ca...

Today, we have a remarkable guest joining us — Claire Llewellin-Davis , the dynamic Managing Director of The Lensbury . Claire's journey is a fascinating tale of resilience, adaptability, and bold career moves. ✨ In This Epis...

😂 Episode Summary: Have you ever wondered how you can meet Kiefer Sutherland, dodge recruitment woes, and still run one of the world's most historic hotels? Well, grab your aprons and notepads because Franck Arnold, MD of The...

Today we have the pleasure of speaking with Simon Numphud , the dynamic Managing Director of AA Media . Join us as we delve into Simon's fascinating journey through the hospitality industry, from his humble beginnings in cate...

Welcome back to Hospitality Meets where today we have a special treat as we sit down with none other than James Brown (no, not the legendary blues singer - Highly original and never been used before joke) the dynamic CEO of B...

Today, on Hospitality Meets, we dive deep into the fascinating career journey of Phil Murphy , the Managing Director at Hoar Cross Hall Hotel & Spa . Starting his career in leisure and fitness, and facing numerous challenges,...

Welcome back to another exciting episode of Hospitality Meets, the podcast where we delve into the inspiring journeys of the industry's most dedicated professionals. Today, I sit down with Guillaume Marly , Managing Director ...

Sometimes the guest chooses you and they don't even know it. I'd been a fan of the work that today's guest had been doing for quite some time so I was beyond thrilled when she said a big Essex yes to coming on the show. I'm j...

Today's special episode features an engaging conversation with the quite wonderful Jason E. Brooks , a seasoned expert in the restaurant industry and the author of the transformative book "Every Leader Needs Followers." Phil,...

This week on Hospitality Meets, we had the incredible privilege to sit down with Natasha Robinson , a torchbearer for a storied legacy in the restaurant industry. Natasha’s deep-rooted connection to hospitality comes from a l...

Today marks the end of season 5 of the show and we are signing off with a bang. I welcomed Hamish Anderson to the show, CEO of Tate Enterprises . This episode was a totally joyous education from the outset and represents an...

Another treat for you this week as I got some time with the wonderful Zoe Watts , Managing Director of Bennett Hay Zoe's rise to MD has seen her take in some quite amazing places to work. In addition to her journey we also g...

On a cold January day in 2024, I whisked myself off to enjoy the hospitality offered by the wonderful Tej Walia, Managing Director of Foxhills Collection . Whilst there, Tej and I had a chat about his career story so far, an...

I properly love the people this little show has introduced me to and today you are all the wonderful benefactors of listening to my chat with "wee Scottish livewire", Rachel Thomson . Rachel really brought the triple threat (...

What a story and career journey we have for you this week as I got some time with Andrew Munt, CEO of Penta Hotels . When we initially recorded this, Andrew was Chief of Operations & Commerce. A week before I was scheduled t...

My life are we kicking 2024 off in style! I was beyond thrilled to get some time with one of the USA's pre-eminent Hoteliers in the form of the wonderful Vaughn Davis , Managing Director of Dream Hollywood . And this chat is ...