Operators Episodes

I cannot even describe what a total joy recording this podcast was with 2023 AICR Receptionist of the Year , Chelsea Lacey. Chelsea is also Front of House Receptionist at the quite fabulous Pennyhill Park . Chelsea oozes natu...

What a cracker of a chat I have for you this week! When Daniel McLoughlin (Owner of Rocksalt Cafe's & Restaurants in Ireland) reached out to me earlier this year to see if I'd have him on the show, a quick bit of research (An...

We wouldn't have had todays conversation had our guest not reached out and asked if she could come on the show. And I'm so glad that she did. I chat to Clare Coghill , Chef & Owner of Café Cùil on the Isle of Skye. And what ...

You'll most likely know today's guest as Co-Founder of Honest Burgers but he's been working away on something transformative and has also Co-Founded another business in the form of Pineapple described as "future proofing hosp...

Goodness, have I got a beast of a chat for you this week. After much "toing and froing" of diaries, I finally got some time with one of the Pre-Eminent Hoteliers of our time, all round legend David Taylor , CEO of Lore Group ...

What a total treat I have for you this week. Hot on the heals from an amazing experience at the Goodwood Festival of Speed this year, I thought it was high time we got someone else from this truly world class venue on the sho...

Another corker for you again this week as I got some time with Barry Makin, General Manager at Cromlix , the hotel known for its famous owners, Kim & Andy Murray. Barry's journey is immense, having worked his way through some...

To say I was a little excited to get today's guest on would be the understatement of 2023. I was so delighted to get some time with total industry legend, and all round top bloke, Robin Hutson OBE - Chairman of Home Grown Ho...

What can I say about today's guest that has not been said already? Well, let me give it a go. I got some time with one of the most recognisable names in the UK hotel scene, Sally Beck - General Manager of the quite stunning ...

Welcome to our Season 3 Finale week where I've got 3 wonderful chats from one of the finest businesses going, Le Manoir Aux Quat'Saisons ( https://www.belmond.com/hotels/europe/uk/oxfordshire/belmond-le-manoir-aux-quat-saison...

This week, I bring you none other than Hotelier of the year 2022 , Adrian Ellis . When he's not leading the wonderful The Lowry Hotel ( https://www.thelowryhotel.com /) in Manchester, he's elevating the industry and all arou...

I've wanted to get today's guest on for a while (I should have just asked him as it transpires) as I'd seen a few of his posts around on LinkedIn and there was this wonderfully positive and inspirational theme running through...

Well, have I got a belter for you this week (I mean, they're all belters of course). I got some time with superstar that is Alexander Schneider, President of Nikki Beach Global's Hotel division ( https://nikkibeach.com/ ) And...

What to say about today's guest? Occasionally I'm lucky enough to stumble upon stories that just completely captivate you. Nassar Khalil, CEO of Rogue City Hotels ( https://www.roguecityhotels.com/ ) has a story that will sho...

Nestled upon a hilltop in a dramatic location is the setting for today's guest. I chat to Veryan Palmer, Director of the iconic Headland Hotel & Spa in Cornwall. There's so much joy in todays chat including:- The Headland St...

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

What a treat I have for you this week as I managed to get some time with the incredible Robert Cook , CEO of Hostmore PLC ( https://www.hostmoregroup.com/ ) and all round industry Titan. Robert has such an epic career so far ...

I am absolutely thrilled to unleash this weeks episode as todays guest, and the sector in which he operates, do not get nearly enough exposure as an area of Hospitality. I was delighted to get some time with Rob Byrom , Group...

Another week and another rising star of the industry. This week I got some time with the wonderful Katariina Reissaar, Front Office Manager at Jurys Inn Birmingham ( https://www.jurysinns.com/hotels/birmingham ). Despite bei...