Operators Episodes

Sometimes the guest chooses you and they don't even know it. I'd been a fan of the work that today's guest had been doing for quite some time so I was beyond thrilled when she said a big Essex yes to coming on the show. I'm j...

Today's special episode features an engaging conversation with the quite wonderful Jason E. Brooks , a seasoned expert in the restaurant industry and the author of the transformative book "Every Leader Needs Followers." Phil,...

This week on Hospitality Meets, we had the incredible privilege to sit down with Natasha Robinson , a torchbearer for a storied legacy in the restaurant industry. Natasha’s deep-rooted connection to hospitality comes from a l...

Today marks the end of season 5 of the show and we are signing off with a bang. I welcomed Hamish Anderson to the show, CEO of Tate Enterprises . This episode was a totally joyous education from the outset and represents an...

Another treat for you this week as I got some time with the wonderful Zoe Watts , Managing Director of Bennett Hay Zoe's rise to MD has seen her take in some quite amazing places to work. In addition to her journey we also g...

On a cold January day in 2024, I whisked myself off to enjoy the hospitality offered by the wonderful Tej Walia, Managing Director of Foxhills Collection . Whilst there, Tej and I had a chat about his career story so far, an...

I properly love the people this little show has introduced me to and today you are all the wonderful benefactors of listening to my chat with "wee Scottish livewire", Rachel Thomson . Rachel really brought the triple threat (...

What a story and career journey we have for you this week as I got some time with Andrew Munt, CEO of Penta Hotels . When we initially recorded this, Andrew was Chief of Operations & Commerce. A week before I was scheduled t...

My life are we kicking 2024 off in style! I was beyond thrilled to get some time with one of the USA's pre-eminent Hoteliers in the form of the wonderful Vaughn Davis , Managing Director of Dream Hollywood . And this chat is ...

I cannot even describe what a total joy recording this podcast was with 2023 AICR Receptionist of the Year , Chelsea Lacey. Chelsea is also Front of House Receptionist at the quite fabulous Pennyhill Park . Chelsea oozes natu...

What a cracker of a chat I have for you this week! When Daniel McLoughlin (Owner of Rocksalt Cafe's & Restaurants in Ireland) reached out to me earlier this year to see if I'd have him on the show, a quick bit of research (An...

We wouldn't have had todays conversation had our guest not reached out and asked if she could come on the show. And I'm so glad that she did. I chat to Clare Coghill , Chef & Owner of Café Cùil on the Isle of Skye. And what ...

You'll most likely know today's guest as Co-Founder of Honest Burgers but he's been working away on something transformative and has also Co-Founded another business in the form of Pineapple described as "future proofing hosp...

Goodness, have I got a beast of a chat for you this week. After much "toing and froing" of diaries, I finally got some time with one of the Pre-Eminent Hoteliers of our time, all round legend David Taylor , CEO of Lore Group ...

What a total treat I have for you this week. Hot on the heals from an amazing experience at the Goodwood Festival of Speed this year, I thought it was high time we got someone else from this truly world class venue on the sho...