Operators Episodes

This week’s episode is brought to you in partnership with Zero Procure who are here to make procurement simple, offering great value and quality for products and services, all for zero cost. Just click on this link or visit t...

What a week UK Hospitality has had since our last episode. 3 huge fundraisers - Lunch4Ukraine, The Springboard Awards for Excellence and Back to the floor for Hospitality Action. The Latter, gave me the opportunity to meet t...

At the time of writing, Hospitality Meets has now been downloaded in 113 countries (still looking for our first listener in Greenland). So this week, we've gone international and not only that, we managed to get some time wi...

I was so happy to get some time with todays guest, one of the most recognisable names in the Hotel industry, none other than Danny Pecorelli, MD of Exclusive Collection ( https://www.exclusive.co.uk ). Danny is a 2nd generati...

I'm not going to lie, I'm a sucker for a luxury hotel. So imagine my delight when I asked Group Operations Director of Iconic Luxury Hotels , Francisco Macedo on the show to chat through his journey. We get through loads incl...

Episode 99 (We're nearly there) and boy do I have another hum dinger for you today. I got some time with the Wonderful (that will stick now) Tom Ross, Group Operations Director at The Pig Hotels ( https://www.thepighotel.com/...

As I mention at the top of the show, I can't believe it's taken me this long to get someone from the world of tech on to chat through their story and journey. And my word have I gone and found you a cracker! I chat to Dan Bro...

I've known today's guest loosely for a number of years and was delighted to read earlier in the year that she had been promoted to the Managing Director role for the UK & Ireland at IHG ( www.ihg.com ). I am of course talking...

Another week goes by and another wonderful chat with someone who played their part in why this show exists. 5 years ago, the intricate weave of life put me in touch with the wonderful David Guile ( http://www.davidguile.com/...

96 episodes in and I don't know why it took me so long to speak to multi-award winning Joanne Taylor-Stagg, General Manager of The Athenaeum Hotel & Residences ( https://www.athenaeumhotel.com/ ) but I'll be forever grateful ...

I was thrilled to get some time with todays guest, Mark Fenelon, CEO of Clink Hostels ( https://www.clinkhostels.com/ ). Not just to chat to someone from within another sector of hospitality that we have not yet covered, but...

This week I bring you another superb human being. I chatted to Grant Campbell, General Manager at the Nobu Hotel London Portman Square. We get through a lot as always including:- Having a hospitality family Being introduced ...

What a delight I have for you this week as I delve into the world of wine with one of the best in the business, non other than Shane McHugh , Group Wine Buyer at the glorious Goodman Restaurants. Shane is very open with his t...

I am so delighted to unleash this weeks chat to you all as I got some time with one of my early career mentors, Ian Wynne-Smythe or as I affectionately know him, Sir Winnifred of Smythe. Sir Winnifred is a veteran of the crui...

I love who I get introduced to as part of the Podcast. Todays guest represents that. I chat to Stephen Carter OBE, one of Scotland's most legendary hoteliers. For someone whose career has spanned over 40 years, you can imag...

Where to begin on this weeks guest? I always had a dream to interview Harry Murray MBE , Chairman of Lucknam Park ( https://www.lucknampark.co.uk ) and today is a fulfilment of that dream. We get through a lot as always incl...

Covid has impacted many of us, no question about that. Today's guest has taken the negatives surrounding 2020 and turned them into real positives. I got some time with Maria Malaniia, Founder of the Savvy Hotelier ( https://...

In the next of our Bonus Episode's we chat to the brilliant Ken McGarrie, Passionate hospitality advocate, Founder of Korgen Hospitality in Chicago, USA and author of the superb "The Surprise Restaurant Manager". We get throu...

I'm not going to lie, I'm a huge fan of the venue that today's guest leads. I got some time with Andrew Coggings , Managing Director of Entertaining and Hospitality at the Goodwood Estate ( https://www.goodwood.com ). It's an...

Episode 78, the day that Hospitality Meets ACTUALLY MET SOMEONE. Yes, this week, we got some actual face to face time with the epicness that is Paul Spencer , Operations Director at Locke (https://www.lockeliving.com). He sh...

What a treat we have for you this week as we bring you the natural story teller that is Debra Ward , Global Transition Director at ISS Facility Services UK. Debra has some brilliant stories from a truly spectacular career bui...

This week we move into the world of consulting and we got some time with brilliant Mike Stocks , Founder of Mike Stocks Consulting ( https://mikestocks.co.uk ) and known as "the wine guy" (He's got a lot more knowledge than m...

Another wonderful story from hotels awaits you this week. We got some time with the superb Chris Wayne-Wills , CEO of Crerar Hotels ( https://www.crerarhotels.com ) in Scotland. This is a packed chat and we cover off:- Gainin...

When I started this humble show, I dreamed of hunting out the characters, the charmers, the ones who put humour at the heart of everything they do. In the absence of all that, I found today's guest (Jokes). I got some time wi...