New Episodes Drop Every Wednesday!

Operators Episodes

#087 - Hospitality Meets Ian Wynne-Smythe - The Cruise Line Veteran
Aug. 25, 2021

#087 - Hospitality Meets Ian Wynne-Smythe - The Cruise Line Veteran

I am so delighted to unleash this weeks chat to you all as I got some time with one of my early career mentors, Ian Wynne-Smythe or as I affectionately know him, Sir Winnifred of Smythe. Sir Winnifred is a veteran of the crui...

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#086 - Hospitality Meets Stephen Carter OBE - The Hospitality Legend
Aug. 18, 2021

#086 - Hospitality Meets Stephen Carter OBE - The Hospitality Legend

I love who I get introduced to as part of the Podcast. Todays guest represents that. I chat to Stephen Carter OBE, one of Scotland's most legendary hoteliers. For someone whose career has spanned over 40 years, you can imag...

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#083 - Hospitality Meets Harry Murray MBE - The Hospitality Legend
July 28, 2021

#083 - Hospitality Meets Harry Murray MBE - The Hospitality Legend

Where to begin on this weeks guest? I always had a dream to interview Harry Murray MBE , Chairman of Lucknam Park ( https://www.lucknampark.co.uk ) and today is a fulfilment of that dream. We get through a lot as always incl...

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#081 - Hospitality Meets Maria Malaniia - The Guest Experience Consultant
July 14, 2021

#081 - Hospitality Meets Maria Malaniia - The Guest Experience Consul…

Covid has impacted many of us, no question about that. Today's guest has taken the negatives surrounding 2020 and turned them into real positives. I got some time with Maria Malaniia, Founder of the Savvy Hotelier ( https://...

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Bonus Episode #009 - Hospitality Meets Ken McGarrie - Author of The Surprise Restaurant Manager
July 9, 2021

Bonus Episode #009 - Hospitality Meets Ken McGarrie - Author of The S…

In the next of our Bonus Episode's we chat to the brilliant Ken McGarrie, Passionate hospitality advocate, Founder of Korgen Hospitality in Chicago, USA and author of the superb "The Surprise Restaurant Manager". We get throu...

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#079 - Hospitality Meets Andrew Coggings - The World Class Venue Leader
June 30, 2021

#079 - Hospitality Meets Andrew Coggings - The World Class Venue Lead…

I'm not going to lie, I'm a huge fan of the venue that today's guest leads. I got some time with Andrew Coggings , Managing Director of Entertaining and Hospitality at the Goodwood Estate ( https://www.goodwood.com ). It's an...

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#078 - Hospitality Meets Paul Spencer - The Epic Operations Director
June 23, 2021

#078 - Hospitality Meets Paul Spencer - The Epic Operations Director

Episode 78, the day that Hospitality Meets ACTUALLY MET SOMEONE. Yes, this week, we got some actual face to face time with the epicness that is Paul Spencer , Operations Director at Locke (https://www.lockeliving.com). He sh...

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#074 - Hospitality Meets Debra Ward - The Exceptional Leader
June 2, 2021

#074 - Hospitality Meets Debra Ward - The Exceptional Leader

What a treat we have for you this week as we bring you the natural story teller that is Debra Ward , Global Transition Director at ISS Facility Services UK. Debra has some brilliant stories from a truly spectacular career bui...

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#072 - Hospitality Meets Mike Stocks - the Hospitality Consultant
May 19, 2021

#072 - Hospitality Meets Mike Stocks - the Hospitality Consultant

This week we move into the world of consulting and we got some time with brilliant Mike Stocks , Founder of Mike Stocks Consulting ( https://mikestocks.co.uk ) and known as "the wine guy" (He's got a lot more knowledge than m...

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#071 - Hospitality Meets Chris Wayne Wills - The Independent Hotel CEO
May 12, 2021

#071 - Hospitality Meets Chris Wayne Wills - The Independent Hotel CEO

Another wonderful story from hotels awaits you this week. We got some time with the superb Chris Wayne-Wills , CEO of Crerar Hotels ( https://www.crerarhotels.com ) in Scotland. This is a packed chat and we cover off:- Gainin...

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#070 - Hospitality Meets Andrew Coney - The Charismatic Luxury General Manager
May 5, 2021

#070 - Hospitality Meets Andrew Coney - The Charismatic Luxury Genera…

When I started this humble show, I dreamed of hunting out the characters, the charmers, the ones who put humour at the heart of everything they do. In the absence of all that, I found today's guest (Jokes). I got some time wi...

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#069 - Hospitality Meets Brenda Collin - The Executive Hotel Partner
April 28, 2021

#069 - Hospitality Meets Brenda Collin - The Executive Hotel Partner

What a treat we have for you today as we have someone who has built an amazing career so far but backs this up with extra work she does for the Institute of Hospitality and Charities such as Hospitality Action We got some tim...

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#068 - Hospitality Meets Andrew Fishwick - The Passionate Business Facilitator
April 21, 2021

#068 - Hospitality Meets Andrew Fishwick - The Passionate Business Fa…

What a corker we've got for you this week. We got some time with the bundle of positive energy and influence that is Andrew Fishwick , CEO of Salt ( www.worthoursalt.com ) & The Pepper Collective ( http://www.thepeppercollect...

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#063 - Hospitality Meets Ed Walker - The Social Enterprise Founder
March 24, 2021

#063 - Hospitality Meets Ed Walker - The Social Enterprise Founder

What better time to start a business than in a pandemic right? Well, todays guest has started not one, but two wonderful enterprises. As Phil puts it early on "You're clearly a glutton for punishment". We got some time with...

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#062 - Hospitality Meets Peter Avis - The High Profile Restaurant General Manager
March 17, 2021

#062 - Hospitality Meets Peter Avis - The High Profile Restaurant Gen…

What I love about chatting to such a variety of people from Hospitality is one, exactly that, the variety of stories is incredible but two, sometimes I get to stumble on such a wonderful human story that it makes me feel incr...

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#061 - Hospitality Meets Claire Bosi - The Trade Publication Editor & Campaigner
March 10, 2021

#061 - Hospitality Meets Claire Bosi - The Trade Publication Editor &…

What a corker we've got for you this week. We got time (somehow) with the incredibly busy and rather awe inspiring Chef & Restaurant Magazine ( https://chefpublishing.com/ ) Editor, Claire Bosi . Claire is also the driving f...

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#060 - Hospitality Meets Natalia Ribbe - The Game Changing Community Founder
March 3, 2021

#060 - Hospitality Meets Natalia Ribbe - The Game Changing Community …

In honour of the fact that next week is International Women's Day we got some time with awe inspiring woman that is Natalia Ribbe, Founder of Ladies of Restaurants ( https://www.ladiesofrestaurants.com ) and Barletta in Marga...

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#059 - Hospitality Meets Scott MacDonald - The Kindness Leader
Feb. 24, 2021

#059 - Hospitality Meets Scott MacDonald - The Kindness Leader

Today's guest is one of the inspirations as to why I started the show. We welcome Scott MacDonald, Managing Director of Artisan Food Champions Sourced Market ( https://sourcedmarket.com ). Today's chat packed full of content ...

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#058 - Hospitality Meets Marc Dardenne - The Luxury Hotel COO
Feb. 17, 2021

#058 - Hospitality Meets Marc Dardenne - The Luxury Hotel COO

What an absolute treat we have for you this week (I know, they're all treats really). We welcomed Marc Dardenne on the show, COO of Luxury Brands in Europe for Hotel heavy weights, Accor ( https://all.accor.com ). This chat i...

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#053 - Hospitality Meets Andrew Scott - The All Round Hospitality Champion
Jan. 13, 2021

#053 - Hospitality Meets Andrew Scott - The All Round Hospitality Cha…

Some people are born to be in Hospitality, todays guest is certainly one such person. We got some time with the always upbeat Andrew D Scott, Managing Directo r of Victus Catering Consultancy ( https://www.victusconsultancy.c...

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#050 - Hospitality Meets Phil Street - The Humble Podcast Icon
Dec. 23, 2020

#050 - Hospitality Meets Phil Street - The Humble Podcast Icon

Happy 50th to us! We couldn't let our 50th episode pass without doing something a little different so to celebrate we've got an extra special guest.... Me! Otherwise known as the Co-Founder and Director of Momentum Hospitali...

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#048 - Hospitality Meets Robert Hauck - The Charismatic Hotel Leader
Dec. 9, 2020

#048 - Hospitality Meets Robert Hauck - The Charismatic Hotel Leader

We once again head across the land and seas to welcome this weeks guest. We were delighted to welcome the charismatic Robert Hauck , Managing Director of The Langham in Shanghai. Throughout our chat Robert demonstrates amazin...

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#047 - Hospitality Meets Mitchell Collier - The Rising Star
Dec. 2, 2020

#047 - Hospitality Meets Mitchell Collier - The Rising Star

You may recall that one of the objectives of the podcast was to tell the stories of a wide variety of roles throughout the industry. Well, today we have another guest who ticks that box but not only that brings a story forwa...

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#046 - Hospitality Meets Jannes Soerensen - The Luxury Boutique General Manager
Nov. 25, 2020

#046 - Hospitality Meets Jannes Soerensen - The Luxury Boutique Gener…

I'm a lucky guy. On the show I get to speak to some amazing people from some amazing places. I'm a massive fan of today's guest and the property he occupies. I got some time with Jannes Soerensen, General Manager of The Bea...

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