New Episodes Drop Every Wednesday!

Operators Episodes

April 28, 2021

#069 - Hospitality Meets Brenda Collin - The Executive Hotel Partner

What a treat we have for you today as we have someone who has built an amazing career so far but backs this up with extra work she does for the Institute of Hospitality and Charities such as Hospitality Action We got some tim...

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April 21, 2021

#068 - Hospitality Meets Andrew Fishwick - The Passionate Business Fa…

What a corker we've got for you this week. We got some time with the bundle of positive energy and influence that is Andrew Fishwick , CEO of Salt ( www.worthoursalt.com ) & The Pepper Collective ( http://www.thepeppercollect...

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March 24, 2021

#063 - Hospitality Meets Ed Walker - The Social Enterprise Founder

What better time to start a business than in a pandemic right? Well, todays guest has started not one, but two wonderful enterprises. As Phil puts it early on "You're clearly a glutton for punishment". We got some time with...

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March 17, 2021

#062 - Hospitality Meets Peter Avis - The High Profile Restaurant Gen…

What I love about chatting to such a variety of people from Hospitality is one, exactly that, the variety of stories is incredible but two, sometimes I get to stumble on such a wonderful human story that it makes me feel incr...

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March 10, 2021

#061 - Hospitality Meets Claire Bosi - The Trade Publication Editor &…

What a corker we've got for you this week. We got time (somehow) with the incredibly busy and rather awe inspiring Chef & Restaurant Magazine ( https://chefpublishing.com/ ) Editor, Claire Bosi . Claire is also the driving f...

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March 3, 2021

#060 - Hospitality Meets Natalia Ribbe - The Game Changing Community …

In honour of the fact that next week is International Women's Day we got some time with awe inspiring woman that is Natalia Ribbe, Founder of Ladies of Restaurants ( https://www.ladiesofrestaurants.com ) and Barletta in Marga...

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Feb. 24, 2021

#059 - Hospitality Meets Scott MacDonald - The Kindness Leader

Today's guest is one of the inspirations as to why I started the show. We welcome Scott MacDonald, Managing Director of Artisan Food Champions Sourced Market ( https://sourcedmarket.com ). Today's chat packed full of content ...

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Feb. 17, 2021

#058 - Hospitality Meets Marc Dardenne - The Luxury Hotel COO

What an absolute treat we have for you this week (I know, they're all treats really). We welcomed Marc Dardenne on the show, COO of Luxury Brands in Europe for Hotel heavy weights, Accor ( https://all.accor.com ). This chat i...

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Jan. 13, 2021

#053 - Hospitality Meets Andrew Scott - The All Round Hospitality Cha…

Some people are born to be in Hospitality, todays guest is certainly one such person. We got some time with the always upbeat Andrew D Scott, Managing Directo r of Victus Catering Consultancy ( https://www.victusconsultancy.c...

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Dec. 23, 2020

#050 - Hospitality Meets Phil Street - The Humble Podcast Icon

Happy 50th to us! We couldn't let our 50th episode pass without doing something a little different so to celebrate we've got an extra special guest.... Me! Otherwise known as the Co-Founder and Director of Momentum Hospitali...

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Dec. 9, 2020

#048 - Hospitality Meets Robert Hauck - The Charismatic Hotel Leader

We once again head across the land and seas to welcome this weeks guest. We were delighted to welcome the charismatic Robert Hauck , Managing Director of The Langham in Shanghai. Throughout our chat Robert demonstrates amazin...

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Dec. 2, 2020

#047 - Hospitality Meets Mitchell Collier - The Rising Star

You may recall that one of the objectives of the podcast was to tell the stories of a wide variety of roles throughout the industry. Well, today we have another guest who ticks that box but not only that brings a story forwa...

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Nov. 25, 2020

#046 - Hospitality Meets Jannes Soerensen - The Luxury Boutique Gener…

I'm a lucky guy. On the show I get to speak to some amazing people from some amazing places. I'm a massive fan of today's guest and the property he occupies. I got some time with Jannes Soerensen, General Manager of The Bea...

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Oct. 28, 2020

#042 - Hospitality Meets Daniel Pedreschi - The Regional Operations H…

This week we move back to hotels in big brand, big hotels and a big role. We got some time with Daniel Pedreschi , Regional Vice President Operations UK for PPHE Hotel Group ( www.pphe.com ). As always, we get through a lot i...

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Oct. 7, 2020

#038 - Hospitality Meets Mark Kirby - The High Profile Multi-Property…

What does it take to become one of a regions most prominent General Managers? We chatted to Mark Kirby, Regional General Manager of The Address Downtown, Dubai ( www.addresshotels.com/en/hotels/address-downtown/ ) to find tha...

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Sept. 9, 2020

#034 - Hospitality Meets Anne Golden - The World Class General Manager

Hospitality never stands still, there's always something new on the horizon. This week, we've got an amazing chat with the Opening General Manager Anne Golden who has the not insignificant task of leading one of the most exci...

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Sept. 2, 2020

#033 - Hospitality Meets Niels Sherry - The International Private Mem…

One of the things we love about Hospitality more than anything else is the international element to it and there's no better career if you want to see the world. Niels Sherry is a shining example of that with a career that ha...

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Aug. 21, 2020

#031 - Hospitality Meets Ben Swindells - The Co-Working Specialist

Hospitality covers a multitude of things. The rise and rise of co-working fits firmly within that scope. We were lucky enough to get some time with Ben Swindells , Expansion Director for Huckletree ( www.huckletree.com ) a L...

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Aug. 17, 2020

#027 - Hospitality Meets Rachael Stevens- The Guest Services Manager

One of the objectives of our humble little podcast was to give a voice to as wide a variety of people as possible from within hospitality so I was delighted to get some time with Rachael Stevens, Guest Services Manager at Sou...

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Aug. 5, 2020

#025 - Hospitality Meets Chris Penn - The Founder & Entrepreneur

In early July 2020 (when we were once again allowed to go meet people) we were lucky enough to get some socially distanced time with Chris Penn , Co-Founder of Steel Hotels ( www.steelhotels.com ) & Birch ( www.birchcommunity...

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July 15, 2020

#021 - Hospitality Meets David McDowall - The Craft Brewing COO

Back in May 2020, in the middle of Lock down, we were lucky enough to get some time with David McDowall, Group COO of BrewDog ( www.brewdog.com ). David talks us through his career and journey so far along with some of the gr...

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July 8, 2020

#019 - Hospitality Meets Kieron Bailey - The Hospitality Inspirer

There's nothing quite like having a chat with colourful characters. Kieron "AKA the Boy" Bailey is one such character. Co-founder of Experience 101 ( www.experience101.co.uk ) he's got bags of personality and is something of ...

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June 26, 2020

#017 - Hospitality Meets Elsa De Jager - The Social Entrepreneur

The week of 22nd June 2020 will go down in history (In the UK at least) as the week where the government announced that hospitality could reopen on 4th July. This put us all in a good mood and so we decided to give you anothe...

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June 3, 2020

#011 - Hospitality Meets David Cowdery - The Hospitality Legend

Back in February 2020, we were lucky enough to meet Hospitality Royalty, David Cowdery, CEO of the Cavalry & Guards Club ( https://www.cavgdsclub.co.uk/ ) in Mayfair, London. We chat through his story and career journey. Amo...

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